Saturday, December 10, 2011

Answering a few FAQs

AppId is over the quota
AppId is over the quota
It’s good to see millions of you online again!  The vast majority of folks are happily gaming once again, but we’re not done yet.  Here’s an update on a few of the topics that people have been asking about via the blog/email/twitter.

The case of the missing content:

The missing content has been found!  The Sega XBLA titles, Burnout: Paradise Big Surf Island, the latest Rock Band content, and the rest are now available.  Enjoy!

The Optional Media Update:

A number of people have asked about this.  It’s working now – I just verified it myself - but there is a special restriction around it that can be confusing.  You can only download the OMU on a single console per gamertag.  If you need to download on another console – for instance, if you have two 360s  – you’ll need to use a different account on each console.  If you don’t have a second account you can create a new Silver account and that’ll work fine.

Slowness and/or timeouts with http://support.xbox.com:

Some people are having no problems with the site while it’s not working for others.  This is one of our top priorities right now and we’ll get it resolved ASAP.

The Forza 2 Auction House isn’t working:

We’re aware of this and are currently working with the folks at Turn 10 on it.  We’ll get it resolved as soon as we can.

EDIT @ 5:20PM

Comparing Games on Xbox.com:

There have been a number of questions around viewing the achievements of friends on Xbox.com.  When you view someone's profile you'll now see a link for "Compare Games".

There have been a lot of requests for more details about what we did on Tuesday.  Look for a post from me in the next few days on the subject.


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